Innovation in Indian Banking: Extent of Precautions Taken By the Customers While E-Banking

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Technology has introduced new ways of delivering banking to the customer, such as ATMs and Internet Banking. Hence, banks have found themselves at the forefront of technology adoption for the past three decades. Banks began to look at e-banking as a means to replace some of their traditional branch functions. e-banking products/services like ATM and electronic funds transfer were a source of di...

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Clayton Christensen’s Disruptive Innovation Theory (DIT) is one of the most renowned frameworks in strategic management. One important question discussed in the context of this theory is whether the Internet and also the business models of pure e-banks constitute a disruptive innovation to the retail banking industry. The objective of this paper is to address this question by conceptually analy...

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The adoption of biometric technology is rapidly increasing around the globe due to the increasing sensitivity of security issues. With the recent 2015-plan and collaborations of the Central Bank of Nigeria to incorporate biometrics into her banking system, it is imperative to assess the perception of the managers and customers to the use of the long-awaited biometrics for secure, seamless and s...

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This study aims to identify perceptual barriers of Internet banking adoption among Malaysian retail banking customers. The perceptual barrier factors that analyzed were difficulty to operate, hassle to use, unreliable, perceived risk and high connection fees. This study employs a quantitative approach using questionnaire survey at selected banks in Malaysia. The results indicate that there are ...

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ژورنال

عنوان ژورنال: IOSR Journal of Business and Management

سال: 2013

ISSN: 2319-7668,2278-487X

DOI: 10.9790/487x-0850109